1. User’s Acknowledgement and Acceptance of Terms
2. Information We Collect
(A) Personal Information. When you engage with the site or call us, we may ask you to provide us with information, or you may otherwise provide us with information that could reasonably be used to identify you personally, such as, but not limited to, your first and last name, email address, credit card information, address, or phone number. We may collect this information through various forms throughout the site, including, but not limited to: email, chat, consultation request forms, or “contact us” forms; or surveys. Depending on the activity, some of the information we ask you to provide may be mandatory. If you do not provide the mandatory information with respect to the particular activity, you will not be able to engage in that activity.
(B) Usage Information. We, and our third party service providers, may use a variety of technologies that automatically or passively store or collect information whenever you visit or interact with the site (“Usage Information”). Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our site.
This Usage Information may include:
Your IP address, UDID or other unique device identifier (“Device Identifier”);
Whether one user has accessed the website using multiple Devices;
Your Device’s functionality (including browser, operating system, hardware, mobile network information, plug-ins);
The URL that referred you to our website, your website browsing history, and the areas within our site that you visit and your activities there;
Your Device location and characteristics; and
Other Device data, including time zone and the time of day.
We may use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). Such Tracking Technologies include, without limitation, the following (and subsequent technology and methods later developed):
Facebook Tracking Pixel. We may use the “conversion tracking pixel” provided by Facebook to record the efficacy of Facebook’s advertisements and for additional market research purposes. This tool allows us to gather information about your activity after you are redirected to the website after clicking on an advertisement on Facebook. Facebook or its partners may use a cookie to facilitate the display of advertisements. Facebook may save and process this data and connect it to your account in accordance with Facebook’s Data Policy.
Cookies. A cookie is a data file placed on a Device when it visits a website. Cookies may be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked in the future through certain settings. Each browser you use will need to be set separately and different browsers offer different functionality and options in this regard. These tools may not be effective with regard to Flash cookies or HTML5 cookies. For information on disabling Flash cookies go to www.adobe.com. Please be aware that if you disable or remove cookies, Flash cookies, or HTML5 cookies on your Device, some parts of our site may not function properly, and that when you revisit our website your ability to limit cookies is subject to your browser settings and limitations.
Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the website, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to our site, and is deactivated or deleted thereafter.
We may use Tracking Technologies for a variety of purposes, including, but not limited to:
Targeting. We may use Tracking Technologies to deliver content relevant to your interests on our website based upon how you interact with our content. This includes using Tracking Technologies to understand the usefulness of the content that has been delivered to you.
There may be other Tracking Technologies now and later devised and used by us in connection with the website.
(C) Interactions with Third-Party Sites
Our site may include functionality that allows certain kinds of interactions between it and your account on a third-party site or application. The use of this functionality may involve the third-party operator providing certain information, including Personal Information, to us. If we offer and you choose to use this functionality to access our site, the third-party site or application may send Personal Information about you to us.
3. How We Use Your Information
Enabling you to participate in a variety of our site’s features,
Improving our site, marketing, or services, and customizing your site experience;
Providing customer support and contacting you with regard to your use of the website and changes to the website or its policies;
Processing transactions or providing you with information (e.g. newsletters), or providing you with surveys, or promotional materials on behalf of us or third parties;
Contacting you by phone, email, mail, or any other manner with information about our services; and
4. Information Sharing With Third Parties
By way of example only, we may disclose your information as follows:
(A) Third Parties Providing Services on Our Behalf. We may use third-party vendors to perform certain services on our behalf, such as: (a) manage databases of client information; (b) hosting the site; (c) designing and/or operating the website’s features; (d) tracking the site’s activities and analytics; (e) enabling us to send you information about our services or perform other administrative services; (f) payment processing; and (g) other services designed to assist us in maximizing our business potential. We may provide these vendors with access to Usage Information, including Device Identifiers and Personal Information, to carry out the services they are performing for you or us. Third-party analytics and other service providers may set and access their own Tracking Technologies on your Device and they may otherwise collect or have access to information about you, potentially including Personal Information, about you. We are not responsible for those third party technologies or activities arising out of them.
(C) Your California Privacy Rights. California Civil Code Section 1798.83 permits California residents who have supplied Personal Information, under certain circumstances, to request and obtain certain information regarding our disclosure, if any, of personal information to third parties for their direct marketing purposes. Where applicable, you may obtain the categories of personal information shared and the names and addresses of all third parties that received personal information for their direct marketing purposes during the immediately prior calendar year (e.g. requests made in 2017 will receive information about 2016 sharing activities). To make such a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident and provide a current California street address (not a post office box) for our response. To make such a request (limit one request per year), please send an email to: email@example.com with “California Privacy Rights” as the subject line. You must include your full name, email address, and street address in your request.
5. Third-Party Content and Links to Third-Party Sites
Our site may contain content supplied by third parties, and those third parties may collect usage or device information when pages are served to you. In addition, when you are on the website you may be directed to other services that are operated and controlled by third parties that we do not control. We are not responsible for the data collection and privacy practices employed by any of these third parties or their services and they may be tracking you across multiple sites and may be sharing the results of that tracking with us or others.
6. Keeping Your Information Updated
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact and billing information. You may correct or update the Personal Information you have provided through the website by contacting us at: firstname.lastname@example.org
7. Transfer of Information to the United States
8. For Parents
We understand the importance of protecting children’s privacy in the interactive world. We do not knowingly collect Personal Information from children under the age of 13 without parental consent. If you are a child under 13 years of age, you are not permitted to use the site and should not send any information about yourself to us through the site or other means. In the event that we become aware that we have collected Personal Information from any child, we will dispose of that information in accordance with the Children’s Online Privacy Protection Act and other applicable laws and regulations.
9. Protecting The Information You Provide Us
We make reasonable efforts to protect Personal Information that you submit through the Site from loss, misuse, unauthorized access, disclosure, alteration and destruction, which may include the use of firewalls and other security measures on our servers. We do not, however, warrant or represent that its level of security meets or exceeds any particular standard, and no server or internet transmission is ever 100% secure or error-free. You should take this into account when submitting any information on any website, including ours. Similarly, any information that you send us through our site may not be confidential or privileged, and may be subject to applicable disclosure and reporting requirements, as required by law.